Claims Reporting Procedures and Insurance Company Claim Reporting Phone Numbers
In order to serve our customers in the most efficient manner, we are providing the following options to you for reporting new claims:
Option 1.
Reporting the claim directly to the insurance company generally saves time by putting you in direct contact with a company representative who can answer your questions and take the initial claim information. If you are calling during normal business hours, or after we are closed, and have your coverage with one of the insurance companies listed below, you may report your claim directly to the carrier. Please be advised you will need your policy number available when reporting the claim.
Option 2.
If you prefer your initial contact to be with our office and are calling during our normal business hours of 9:00 AM to 5:00 PM, Monday – Friday, you should contact our Claims Manager. The Claim Manager’s number is 912-234-4476 Ext. 1023 or direct at 912 944 6033. If you are unable to reach the Claims Manager after dialing the extension, please hit “0″ to go back to the operator and someone will assist you.
Option 3.
If you are calling after normal business hours and cannot locate your carrier below or you are unable to locate your policy number, please contact our 24 hour a day, 7 days a week service center by dialing the toll free number 1-866-971-1376. A service representative will be available to provide your policy number and advise the best procedure for beginning the claims process.
Bernard Williams & Company understands that in the real world most claims do not occur during normal business hours.
When a claim occurs you need to be able to speak to someone who can assist you right away. In an effort to meet this critical need, we offer these claim reporting options to help you when you need help. We value our customers and want to be available when you need us.
Insurance Companies’ Direct Reporting Claim Numbers
AAA Insurance
autoclubsouth.aaa.com
800.222.6424
ACE – Personal Insurance
www.acegroup.com
800.444.6161 Option 2 then 3
AIG – Personal Insurance
www.aig.com
888.760.9195
AIG – Commercial Trucking Unit
www.aig.com
800.426.3168
American Reliable
www.assurant.com
800.245.1505
Amerisafe – Workers Compensation
www.amerisafe.com
800.699.6240
American Bankers (Assurant) Flood Claims
800.423.4403 Option 3
American Bankers – Formerly Travelers Flood Policy
800.654.4895
AmTrust North America
www.amtrustgroup.com
866.272.9267
ASI Underwriters
www.americanstrategic.com
866.274.8765
Auto-Owners Insurance
www.auto-owners.com
888.252.4626
Builders Insurance Group
www.bldrs.com
800.883.9305
Carolina Casualty
www.carolinacas.com
800.874.8053 or 866.724.2416
Chubb Group
www.chubb.com
800.252.4670
C N A Insurance
www.cna.com
877.262.2727
Deep South Insurance Services
www.deep-south.com
888.802.5246
Donegal Insurance Group
www.donegalgroup.com
800.877.9006
EMC Insurance
www.emcins.com
866.362.2255
Encompass Insurance
www.encompassinsurance.com
800.588.7400
FCCI Insurance
www.fcci-group.com
800.226.3224
Foremost
www.foremost.com
800.527.3907
Frankenmuth Insurance
www.fmins.com
800.234.4433
Fireman’s Fund
www.firemansfundpersonal.com
888.347.3428
General Casualty
www.generalcasualty.com
888.737.8256
Georgia Underwriting Association
www.georgiaunderwriting.com
800.342.9607
Great American
www.greatamericaninsurancegroup.com
888.317.4828
Guard Insurance
www.guard.com
888.639.2567
Harleysville Insurance
www.harleysvilleinsurance.com
800.892.8877
Harleysville
800 799 8656
Hartford Flood Insurance
www.thehartford.com
800.234.5860
Ironshore Insurance
800.466.9195
Lexington Insurance
www.lexingtoninsurance.com
800.931.9546
Liberty Mutual
www.libertymutual.com
888.951.3200
Main Street America Group
www.msagroup.com/policyholder/reportingClaims.cfm
877.425.2467
Markel Corp
www.markelcorp.com
800.362.7535
Maxum Specialty Insurance
www.mxmsig.com
800.598.6324
Mercury Insurance
www.mercuryinsurance.com
800.503.3724
National Flood Services
www.nationalfloodservices.com
800.759.8656
National General
http://www.nationalgeneral.com/claims-center/
800.325.1088
National Indemnity – Trucking Unit
www.nationalindemnity.com
800.356.5750
National Interstate – Trucking Unit
www.nationalinterstate.com
800.929.1500
Nautilus Insurance
https://www.nautilusagents.com/public.aspx?PageID=public_submitClaim
800.358.5178
OneBeacon Insurance Group
www.onebeacon.com
877.248.3455
Philadelphia Insurance Companies
www.phly.com
800.756.9749
Progressive Insurance
www.progressive.com
800.776.4737
PURE (Flood Claims)
800.759.8656
PURE Insurance
www.pureinsurance.com
888.813.7873
Safeco Insurance
www.safeco.com
800.332.3226
Scottsdale Insurance
www.scottsdaleins.com
800.423.7675
Summit Insurance
www.summitholdings.com
800.762.7811
Travelers Insurance
www.travelers.com
Commercial: 800.238.6225
Workers Comp: 800.832.7839
Personal: 800.252.4633
Flood: 800.356.6663
USLI Insurance
www.usli.com
800.523.5545
Utica National Insurance Group
www.uticanational.com
All Claims Expect Work Comp: 800.216.1420
Workers Comp: 800.284.3806
Wright Flood
800.725.9472
Zurich Insurance
www.zurichna.com
800.987.3373
We Invite Your Inquiries
Bernard Williams & Company is prepared to provide you with a professional review and analysis of your insurance program.