Claims Reporting Procedures and Insurance Company Claim Reporting Phone Numbers
In order to serve our customers in the most efficient manner, we are providing the following options to you for reporting new claims:
Reporting the claim directly to the insurance company generally saves time by putting you in direct contact with a company representative who can answer your questions and take the initial claim information. If you are calling during normal business hours, or after we are closed, and have your coverage with one of the insurance companies listed below, you may report your claim directly to the carrier. Please be advised you will need your policy number available when reporting the claim.
If you prefer your initial contact to be with our office and are calling during our normal business hours of 9:00 AM to 5:00 PM, Monday – Friday, you should contact our Claims Manager. The Claim Manager’s number is 912-234-4476 Ext. 1023 or direct at 912 944 6033. If you are unable to reach the Claims Manager after dialing the extension, please hit “0″ to go back to the operator and someone will assist you.
If you are calling after normal business hours and cannot locate your carrier below or you are unable to locate your policy number, please contact our 24 hour a day, 7 days a week service center by dialing the toll free number 1-866-971-1376. A service representative will be available to provide your policy number and advise the best procedure for beginning the claims process.
Bernard Williams & Company understands that in the real world most claims do not occur during normal business hours.
When a claim occurs you need to be able to speak to someone who can assist you right away. In an effort to meet this critical need, we offer these claim reporting options to help you when you need help. We value our customers and want to be available when you need us.
Insurance Companies’ Direct Reporting Claim Numbers
ACE – Personal Insurance
800.444.6161 Option 2 then 3
AIG – Personal Insurance
AIG – Commercial Trucking Unit
Amerisafe – Workers Compensation
American Bankers (Assurant) Flood Claims
800.423.4403 Option 3
American Bankers – Formerly Travelers Flood Policy
AmTrust North America
Builders Insurance Group
800.874.8053 or 866.724.2416
C N A Insurance
Deep South Insurance Services
Donegal Insurance Group
Georgia Underwriting Association
800 799 8656
Hartford Flood Insurance
Main Street America Group
Maxum Specialty Insurance
National Flood Services
National Indemnity – Trucking Unit
National Interstate – Trucking Unit
OneBeacon Insurance Group
Philadelphia Insurance Companies
PURE (Flood Claims)
Workers Comp: 800.832.7839
Utica National Insurance Group
All Claims Expect Work Comp: 800.216.1420
Workers Comp: 800.284.3806
We Invite Your Inquiries
Bernard Williams & Company is prepared to provide you with a professional review and analysis of your insurance program.