Claims Reporting Information
Claims Reporting Procedures and Insurance Company Claim Reporting Phone Numbers
In order to serve our customers in the most efficient manner, we are providing the following options to you for reporting new claims:
Option 1.) Reporting the claim directly to the insurance company generally saves time by putting you in direct contact with a company representative who can answer your questions and take the initial claim information. If you are calling during normal business hours, or after we are closed, and have your coverage with one of the insurance companies listed below, you may report your claim directly to the carrier. Please be advised you will need your policy number available when reporting the claim.
Option 2.) If you prefer your initial contact to be with our office and are calling during our normal business hours of 9:00 AM to 5:00 PM, Monday - Friday, you should contact our Claims Manager. The Claim Manager's number is 912-234-4476 Ext. 3023. If you are unable to reach the Claims Manager after dialing the extension, please hit "0" to go back to the operator and someone will assist you.
Option 3.) If you are calling after normal business hours and cannot locate your carrier below or you are unable to locate your policy number, please contact our 24 hour a day, 7 days a week service center by dialing the toll free number 1-866-709-8003. A service representative will be available to provide your policy number and advise the best procedure for beginning the claims process.
Bernard Williams & Company understands that in the real world most claims do not occur during normal business hours. When a claim occurs you need to be able to speak to someone who can assist you right away. In an effort to meet this critical need, we offer these claim reporting options to help you when you need help. We value our customers and want to be available when you need us.
Insurance Companies' Direct Reporting Claim Numbers
AUTO-OWNERS INSURANCE
PHONE#: 888-252-4626
BUILDERS INSURANCE
PHONE#: 800-883-9305
CHUBB GROUP
PHONE#: 800-252-4670
CNA
CNA WORKMANS COMP.
PHONE#: 877-262-2727
AUTO AND PROPERTY
PHONE#: 877-262-2727
GENERAL LIABILITY
PHONE#: 877-262-2727
COMMERCIAL GLASS CLAIMS ONLY - INSURED CALLS: 1-877-262-2727
ENCOMPASS INSURANCE
PHONE#: 800-588-7400
FCCI INSURANCE
PHONE#: 800-226-3224
GLASS CLAIM: HARMON GLASS 800-658-5822
FOREMOST
PHONE#: 800-527-3907
GENERAL CASUALTY
PHONE#: 866-880-1931
GEORGIA UNDERWRITING
PHONE#: 800-342-9607
HBW INSURANCE SERVICES
PHONE#: 800-793-5884
MERCURY INSURANCE
PHONE#: 800-987-6000
PROGRESSIVE
PHONE#: 800-776-4737
ST. PAUL T. RAVELERS
COMMERCIAL
PHONE#: 800-238-6225
WORKERS COMP
CALL FIRST REPORT TO: 1-800-832-7839
PERSONAL
PHONE#: 800-252-4633
FLOOD
PHONE#: 800-356-6663
UTICA
PHONE#: 800-477-1914
GLASS CLAIMS#: 800-216-1420
ZURICH INSURANCE
AUTO - GL - PROPERTY AND W.C. CLAIMS:
PHONE#: 1-866-488-2508
COMMERCIAL CRIME - D AND O - EPL - F AND S BONDS
PHONE#: 1-800-626-4577
We Invite Your Inquiries
Bernard Williams & Company is prepared to provide you with a professional review and analysis of your insurance program.